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How u77777 Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your sessions secure. Access and eligibility depend on your local law and the regions where our service is available.

Data collected at account levelPayment data kept separateRight to request deletionCookie controls availableContact us to update your records
u77777 How u77777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, correct inaccurate details, or ask us to delete your account records, our support team handles these requests directly. You can reach us through live chat, email, or your account dashboard. We aim to respond within a reasonable timeframe for eligible regions under applicable local law.

Live Chat Open the chat window in your account dashboard. Our Bangladesh support team handles data and privacy requests through the same channel as account help.
Email Support Send your data request to our support address. Include your registered mobile number so we can locate your account records quickly.
Account Dashboard Log in and go to account settings to review or update your registered details at any time without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data hygiene are part of how we operate day to day, not an afterthought. Here is what we do in practice to keep your information in order.

Encrypted Account Sessions

Your login sessions run over SSL. Session tokens expire automatically after inactivity, so a phone left unlocked in Dhaka does not leave your account open indefinitely.

Payment Data Isolation

We never store your bKash, Nagad, or Rocket PIN or wallet password. Payment confirmation flows through the provider's own system; we only see that a transfer completed.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how pages load on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

When you request account closure, we remove your personal profile and preference data. Transaction records are held only as long as required under the rules of your eligible region.

Common Questions About Your Data

These are the questions we hear most often about how we handle personal information on your account.

We collect your name, mobile number, and any details needed to verify your account. Device and browser data is recorded automatically when you log in or make a deposit.

No. Your wallet PIN never passes through our system. We receive only a payment confirmation from the provider once a transfer is complete.

Yes. Contact our support team via live chat or email with your registered mobile number and we will process your data access request in line with applicable rules for your region.

Personal profile data is removed on closure. Transaction records are kept only as long as required under the applicable reporting rules for eligible regions, then deleted.

We share data only with payment processors and fraud-prevention services necessary to run your account. Those partners are bound by data agreements and cannot use your data for their own marketing.

Log in and go to account settings to edit most details yourself. For changes to your registered mobile number or identity documents, contact support through live chat or email.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.